DISTANCE SELLS AGREEMENT

ARTICLE 1: PARTIES
This Woodsaka Distance Selling Agreement (“Agreement”) has been concluded electronically between the SELLER and the BUYER whose information is provided below.

1.1. SELLER
Commercial Title: Woodsaka Dış Ticaret ve Sanayi LTD. ŞTİ.
Address: Fevziçakmak Mahallesi, 10570. Sokak, No: 12, Karatay Konya.
Phone: 0332 249 0409
Email Address: [email protected]
Product Return Address: Fevziçakmak Mahallesi, 10570. Sokak, No: 12, Karatay Konya.
Customer Service Phone: 0332 249 0409
Mersis No: 0814098893400001

1.2. BUYER
Name Surname / Title:
Delivery Address:
Phone:
Email Address:

The SELLER and the BUYER shall be referred to individually as “Party” and together as “Parties”.

Article – 3 Conclusion of the Agreement
(a) THE MEMBER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD AND ARE AWARE OF THEIR RIGHTS AND OBLIGATIONS UNDER THIS AGREEMENT.
(b) THE PARTIES AGREE THAT THERE IS NO DISPROPORTION BETWEEN THE MUTUAL PERFORMANCES UNDER THIS AGREEMENT AND THAT THE PERFORMANCES ARE APPROPRIATE TO THE NATURE OF THE MATTER.
(c) THE MEMBER DECLARES THAT THEY HAVE FREELY, KNOWINGLY AND WILLINGLY ACCEPTED ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
(d) THE PARTIES AGREE THAT THE PROVISIONS OF THIS AGREEMENT DO NOT CONSTITUTE UNFAIR TERMS AND DO NOT CONTAIN ANY CONTRARINESS TO THE BALANCE OF INTERESTS.
(e) THIS AGREEMENT HAS BEEN PREPARED IN ACCORDANCE WITH THE RELEVANT LEGISLATION AND DOES NOT CONTAIN ANY PROVISION CONTRARY TO CONSUMER RIGHTS.
(f) THE PROVISIONS OF THIS AGREEMENT HAVE BEEN PREPARED TAKING INTO ACCOUNT THE PROVISIONS OF THE TURKISH CODE OF OBLIGATIONS. THE REVIEW OF BINDING NATURE AND CONTENT PROVIDED FOR UNDER ARTICLE 21 OF THE TURKISH CODE OF OBLIGATIONS HAS BEEN CONDUCTED BY THE MEMBER. NONE OF THE PROVISIONS OF THIS AGREEMENT ARE FOREIGN TO THE NATURE OF THIS AGREEMENT AND THE CHARACTERISTICS OF THE MATTER. THE PROVISIONS ARE DRAWN UP IN A CLEAR, UNDERSTANDABLE AND UNAMBIGUOUS MANNER.

ARTICLE 3: SUBJECT
The subject of this Agreement is to determine the rights and obligations of the Parties in accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, regarding the sale and delivery of the product(s) sold by the SELLER to the ORDERING PARTY/BUYER through the website www.woodsaka.com (“Website”), whose characteristics and sales price are specified below.

ARTICLE 4: BASIC CHARACTERISTICS OF THE PRODUCT(S) SUBJECT TO THE AGREEMENT
The type, quantity, model, color, number, sales price and payment information of the goods/product(s)/service are as specified below.

Basic characteristics of the product/service subject to the agreement:
- Product/Service Type: Sale of products and/or services offered by the SELLER to the BUYER through the Website
- Product/Service Name:
- Quantity/Number:

Price of the product/service subject to the agreement:
- Product/Service Price:
- Shipping Fee:
- Total Amount of Product/Service (including shipping, taxes):

Payment conditions of the product/service subject to the agreement:
- Payment Method:
- Number of Installments:
- Interest Applied:
- Interest rate used in the calculation of interest:

Delivery conditions of the product/service subject to the agreement:
- Carrier Company Information:
- Delivery Address:
- Person to be delivered to:

The product/service subject to the agreement shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within this period, provided that the legal period of 30 (thirty) days following the order's arrival to the SELLER is not exceeded, depending on the distance of the delivery address. The shipping fee for the product shipment is included in the total sales price.

ARTICLE 5: GENERAL PROVISIONS
5.1. The BUYER accepts, declares and undertakes that by purchasing the product and/or service from the SELLER, they have read, understood and accepted all the provisions of this Agreement, and that they are obliged to pay the total order price for the product(s) subject to the agreement. The accuracy of the information shared by the BUYER during the purchasing process is the responsibility of the BUYER.

5.2. The BUYER and the invoice information may belong to the same person or to different persons. Even if the invoice information belongs to a different person, the BUYER is responsible for all information transmitted under this Agreement.

5.3. The BUYER accepts that all information shared under this Agreement is correct. The SELLER is not responsible for the consequences arising from the inability to reach the BUYER due to this information.

5.4. The services provided by the SELLER are intended for the end user within the scope of retail sale. The SELLER reserves the right to cancel the order and not to deliver the product, even if this Agreement has been concluded, if it suspects that the BUYER intends to resell.

5.5. Delivery of the product subject to the agreement is conditional on the electronic approval of this Agreement and the payment of the order price. If the product price is not paid for any reason or the transaction is cancelled in bank records, the SELLER's delivery obligation shall terminate.

5.6. For this Distance Selling Agreement to be concluded, it must be approved electronically by the BUYER.

5.7. For the delivery of the product(s) subject to the agreement, it is necessary that this Agreement has been approved electronically and reached the SELLER, and that the order price has been transferred to the SELLER's account via the payment method chosen by the BUYER. If the product price is not transferred to the SELLER's account or the transaction is cancelled in bank records, the SELLER shall be deemed released from the product delivery obligation.

5.8. The BUYER accepts, declares and undertakes that they have read the preliminary information form on the Website regarding the basic characteristics, sales price, payment method, delivery and shipping cost of the product or service subject to the agreement, that they have given the necessary electronic approval, and that they have entered into the payment obligation upon approval of the order.

5.9. The BUYER accepts and declares that all rights arising from the Law on Intellectual and Artistic Works regarding the type, texture, pattern, carving motifs, workmanship details, shape, form, style, color tone, paint and varnish applications, engraving, laser processing techniques, graphic design, illustration, drawing and similar elements of work used in the product designs prepared by the SELLER belong to the SELLER.

5.10. The BUYER accepts and declares that selling unprocessed or raw products offered for sale by the SELLER by processing, engraving, carving, burning, laser cutting or applying in any other way designs, illustrations, patterns, motifs or similar visuals belonging to third parties for commercial purposes may constitute a violation of the SELLER's rights under the Law on Intellectual and Artistic Works and the Industrial Property Law.

5.11. The BUYER accepts and declares that they are legally responsible for any damages that third parties may suffer due to the products bearing the SELLER's brand that they will offer for sale in a way that infringes the SELLER's intellectual and industrial rights.

5.12. If the BUYER is not present at the delivery address requested, the order shall not be left at another address. In this case, the legal consequences arising from the non-delivery belong to the BUYER.

5.13. If the delivery of the product(s) subject to the agreement is requested to a person or organization other than the ordering BUYER, the SELLER cannot be held responsible for the rejection of the delivery by the person or organization receiving the product. In this case, the responsibility belongs to the ordering BUYER.

5.14. The SELLER is responsible for the delivery of the product(s) subject to the agreement in a sound, complete manner, in compliance with the specifications specified in the order, and together with the warranty certificate and user manual, if any.

5.15. The SELLER may supply another product of equal quality and price, provided that it is based on a justifiable reason, by informing the BUYER and obtaining their explicit consent before the performance period expires.

5.16. For the delivery of the product subject to the agreement, the electronic approval of this Agreement and the payment of the order price are mandatory. If payment is not made for any reason or is cancelled in bank records, the SELLER shall be deemed released from the delivery obligation.

5.17. The SELLER is responsible for any loss or damage occurring until the goods are delivered to the BUYER or to a third party designated by the BUYER other than the carrier. However, if the BUYER chooses a carrier other than the one designated by the SELLER, the SELLER shall not be responsible for any loss or damage that may occur after the product is delivered to the relevant carrier.

5.18. The SELLER shall not be held responsible for delays caused by the failure of the persons authorized by the BUYER to take delivery of the product or the delivery address being incorrectly or incompletely notified. Any damages arising from this shall belong to the BUYER.

5.19. The BUYER must inspect the product before taking delivery; products that are visibly defective or damaged shall not be accepted from the courier. If the BUYER takes delivery of the product, it shall be deemed that the product has been received in sound and undamaged condition.

5.20. The product(s) subject to the agreement shall be delivered to the BUYER or the person/organization indicated by them within the period specified in the preliminary information form, provided that the legal period of 30 (thirty) days is not exceeded, except for products specially prepared upon the BUYER's request or for their personal needs. For the avoidance of doubt, the electronic approval of this Agreement and the Preliminary Information Form by the BUYER and full and complete payment of the price are required for the delivery of the products/services. If payment is not made, is made partially, or is cancelled in bank records for any reason, the SELLER shall be deemed released from the delivery obligation.

5.21. If the SELLER learns that the performance of the ordered product or service has become impossible, it shall notify the BUYER in writing or via a durable data carrier within 3 (three) days of learning of this situation and shall refund all collected payments, including delivery costs, if any, to the BUYER's payment instrument used during the payment, no later than 14 (fourteen) days from the date of notification.

5.22. If, after the delivery of the product, the relevant bank or financial institution does not pay the product price to the SELLER because the BUYER's credit card has been used unlawfully by unauthorised persons without the BUYER's fault, the BUYER must send the product to the SELLER within 3 (three) days if the product has been delivered to the BUYER. In this case, shipping costs shall be borne by the BUYER.

5.23. If the SELLER cannot deliver the product within the due period due to force majeure or extraordinary circumstances preventing transportation, it shall notify the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, request the replacement of the product with its equivalent, if any, or request the postponement of the delivery period until the obstacle is removed. If the BUYER cancels the order, the amount paid shall be refunded to them within 14 (fourteen) days.

5.24. Persons under the age of 18 cannot make purchases through the SELLER's website, even if products intended for children are offered for sale.

5.25. Product prices are displayed on the website in Turkish Lira, including VAT. The BUYER can make payment via credit card, money transfer or EFT through the website. Orders placed by credit card are processed upon the blocking of the relevant amount or upon the determination that the money transfer/EFT amount has been transferred to the SELLER's account. In case of payment by money transfer or EFT, the order is cancelled if the amount does not reach the SELLER's account within 2 (two) days.

5.26. The BUYER is obliged to inspect the product before taking delivery. Products with visible defects or damage shall not be accepted, and a report shall be kept together with the courier. If the BUYER takes delivery of the product without inspection, it shall be deemed that the product has been received in sound and defect-free condition. If a defect is detected in products sold with a warranty certificate, the product may be sent for authorised service inspection.

5.27. The SELLER is not responsible for any deductions that banks may apply under the name of transfer fees or similar during payment transactions. The BUYER accepts that they will confirm matters such as interest rate, transfer fee and default interest with their own bank for term purchases.

5.28. For credit card payments, cash refund to the BUYER is not possible. The SELLER's obligation is limited to notifying the relevant refund amount to the bank. Credit card refunds are carried out in accordance with the refund procedures of the banks. For installment purchases, the bank may reflect the refund to the BUYER in installments. The BUYER declares that they are aware of and accept this situation.

5.29. This Agreement shall enter into force upon being approved electronically by the ORDERING PARTY and reaching the SELLER.

ARTICLE 6: RIGHT OF WITHDRAWAL
Without prejudice to other provisions of the Agreement, the provisions set forth under this article shall apply only if the BUYER qualifies as a consumer under the relevant legislation.

The principles regarding the right of withdrawal and its use for the BUYER who is a consumer under the Consumer Protection Law No. 6502 and the Distance Contracts Regulation are as follows:

The consumer BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of conclusion of the contract for service contracts, and from the date of delivery of the goods to themselves or to a third party designated by them for goods sales, without giving any reason and without paying any penalty. It is sufficient that the notice of withdrawal is directed to the SELLER in writing or via a durable data carrier within this period.

The SELLER contact information to which the withdrawal notice can be sent is as follows:
Open Address: Fevziçakmak Mahallesi, 10570. Sokak, No: 12, Karatay Konya.
Email: [email protected]

If the right of withdrawal is exercised, the original invoice together with a copy of the courier delivery report indicating that the product(s) delivered to the ORDERING PARTY/BUYER have been sent to the SELLER must be returned to the SELLER.

Following the receipt of the notice of withdrawal by the SELLER, the consumer BUYER shall be informed.

If the BUYER exercises the right of withdrawal before taking delivery of the product, the SELLER shall refund all collected payments, including delivery costs, if any, in a single payment to the BUYER's payment instrument used during the payment, in accordance with the form and without imposing any additional costs, within 14 (fourteen) days from the date of receipt of the withdrawal notice.

If the BUYER exercises the right of withdrawal after taking delivery of the product, the SELLER shall refund all collected amounts, including delivery costs, if any, to the BUYER's payment instrument used during the payment, within 14 (fourteen) days from the date the product is delivered to one of the designated courier companies for return. However, if the consumer BUYER sends the product via a carrier other than the designated one, this period shall start from the date the goods reach the SELLER.

Within the scope of the right of withdrawal, if the return is made via one of the contracted courier companies specified in this Agreement, the consumer BUYER shall not be held responsible for the return costs. If the consumer BUYER uses a different courier company, the SELLER is not responsible for the return shipping cost and any damages that may occur during the shipping process. If the designated courier company for return does not have a branch at the BUYER's location, the SELLER is obliged to arrange for the collection of the goods from the consumer without demanding any additional cost.

The consumer BUYER must return the goods to the SELLER within 14 (fourteen) days from the date of the withdrawal notice. The returned goods must be delivered to the SELLER complete and undamaged, together with the invoice, box, packaging, standard accessories (if any) and other products gifted with the product. The consumer BUYER must use the product in accordance with its operation, technical specifications and instructions for use during the withdrawal period; otherwise, they shall be responsible for any changes and deterioration that occur.

For payments made via bank accounts or credit cards, the reflection of the refund amount to the BUYER's account or card depends entirely on the relevant bank's processing times. Therefore, it is not possible for the SELLER to intervene in possible delays.

Pursuant to Article 15 of the Distance Contracts Regulation, the consumer BUYER's right of withdrawal cannot be exercised for: (a) goods or services whose price changes depending on fluctuations in financial markets and which are not under the control of the seller or provider; (b) goods prepared in line with the consumer's wishes or personal needs; (c) perishable goods or goods whose expiry date may pass; (d) goods whose protective elements such as packaging, tape, seal or package have been opened after delivery and whose return is not suitable for health and hygiene reasons; (e) goods that are mixed with other products after delivery and are inseparable by nature; (f) books, digital content and computer consumables presented in material medium whose packaging has been opened; (g) periodicals such as newspapers and magazines, except for subscription contracts; (h) services related to accommodation, goods transport, car rental, food and beverage supply and leisure activities that must be performed on a specific date or period; (i) services performed instantly in electronic environment or intangible goods delivered instantly to the consumer; (j) services whose performance has begun with the consumer's consent before the withdrawal period expires; and (k) contracts concluded through auctions conducted as live auctions.

Complaint and objection procedure for Buyers who are consumers under the Consumer Protection Law No. 6502 and the Distance Contracts Regulation:
Any complaint or objection arising from this Agreement may be made to the Consumer Arbitration Committee at the place of residence of the BUYER or where the consumer transaction is carried out, within the monetary limits determined by the Ministry of Trade each year in December, or to the Consumer Court, without prejudice to the mandatory mediation provisions.

ARTICLE 7: OTHER PROVISIONS
7.1. This Agreement shall be sent to the BUYER via email after being approved by the BUYER, and shall be kept by the SELLER for a period of 3 (three) years. The BUYER may request access to a copy of this Agreement by sending a request to [email protected] at any time.

7.2. The BUYER may submit their complaints regarding the products and services to the SELLER by (i) sending an email to [email protected], (ii) via the Website, or (iii) calling the phone number 0332 249 0409. In case of notification of a complaint, the SELLER shall provide the necessary support for the resolution of the problem as soon as possible.

7.3. The SELLER may transfer its rights and obligations arising from this Agreement to third parties without the need for the BUYER's consent. The BUYER may not transfer its rights and obligations arising from this Agreement to third parties without the written consent of the SELLER.

7.4. The SELLER accepts that, in the event of any dispute arising under this Agreement, the electronic records kept in its own database or servers, system records, commercial books and records, microfilm, microfiche and computer records shall constitute valid, binding, conclusive and exclusive evidence; and that this clause constitutes an evidence agreement within the meaning of the Code of Civil Procedure.

7.5. Circumstances that prevent or delay the Parties from fulfilling their obligations arising from this Agreement, without any fault or negligence of the relevant Party, and that develop beyond their control shall be considered force majeure. Strikes, lockouts, war, terrorist acts, earthquakes, fires, floods, administrative and legal regulations, as well as failures and delays arising from internet and infrastructure service providers are examples in this context. The Party affected by force majeure shall notify the other Party as soon as possible and, if possible, provide the document evidencing the relevant situation.

7.6. The BUYER declares that they have read the preliminary information on the basic characteristics, sales price, payment method and delivery of the product on the website www.woodsaka.com and this Distance Selling Agreement, and that they have given the necessary electronic approval. By approving the Preliminary Information Form and the Distance Selling Agreement electronically, the BUYER accepts that they have accurately and completely obtained the address, basic characteristics of the ordered products, price including taxes, and payment and delivery information that must be provided to them by the SELLER.

7.7. For the product to be delivered, this Distance Selling Agreement must have been approved electronically. If the product price is not paid for any reason or is cancelled in bank records, the SELLER shall be deemed released from the delivery obligation.

ARTICLE 8: DEFAULT OF THE DEBTOR
If the BUYER defaults on credit card transactions, the provisions of the credit card agreement concluded between the cardholder bank and the BUYER shall apply. In this case, the relevant bank may take legal action and may demand the costs incurred and the attorney's fee from the BUYER. In any case, if the BUYER defaults, all damages and losses incurred by the SELLER due to this shall be covered by the BUYER. The BUYER agrees to pay all damages that may arise due to the delayed performance of the debt.

ARTICLE 9: AUTHORISED COURT
Any complaint or objection arising from this Agreement may be made to the Consumer Arbitration Committee at the place of residence of the BUYER or where the consumer transaction is carried out, within the monetary limits determined by the Ministry of Trade each year in December, or to the Consumer Court, without prejudice to the mandatory mediation provisions.

Upon approval of this Agreement, the ORDERING PARTY/BUYER shall be deemed to have accepted all the provisions of the Agreement.

ARTICLE 10: ENTRY INTO FORCE
This Agreement has been concluded and entered into force on 6.4.2026 by being approved electronically by the BUYER. Transactions performed through the Website, which constitute a declaration of intent, are considered binding declarations for the Parties in accordance with the Turkish Code of Obligations, consumer legislation (to the extent applicable) and other applicable legislation.

Seller: Woodsaka Dış Ticaret ve Sanayi LTD. ŞTİ.
Buyer:
Date: 6.4.2026