Information Text on Personal Data

Woodsaka Dış Ticaret ve Sanayi LTD. ŞTİ (“Company”), with this Information Text on Personal Data, aims to fulfil our obligation to inform within the scope of the Personal Data Protection Law (“Law”) and relevant legislation.

In this context, we would like to inform you about the following matters:

1. Information on the Data Controller

The data controller is Woodsaka Dış Ticaret ve Sanayi LTD. ŞTİ, operating at Fevziçakmak Mahallesi, 10570. Sokak, No: 12, Karatay Konya.

2. Personal Data Processed by the Company and Purposes of Processing

2.1. Personal Data Processed by the Company

The Company may process personal data in various categories regarding both members and non-members. In this context, identity information, contact information, financial information, membership information, customer transaction information, transaction security information, marketing information, visual and auditory data, legal transaction information, and request/complaint information may be processed.

2.2. Purposes of Processing Personal Data

Personal data of members are processed for the purposes of creating membership through the website, verifying and managing membership information, receiving, processing and delivering orders, executing payment processes, performing invoicing procedures, communicating with the user, defining gift vouchers and discounts, offering products and services, managing customer relations, providing sales and after-sales support processes, evaluating requests and complaints, resolving potential disputes, improving site performance and fixing errors, auditing and improving business activities, fulfilling legal obligations under relevant legislation, responding to requests from authorised institutions and organisations, fulfilling data retention obligations throughout the statute of limitations periods, and, where explicit consent exists, carrying out marketing, promotion and campaign content delivery as well as analysis and communication activities for user satisfaction.

Personal data of non-member users are processed for the purposes of benefiting from the services offered through the website, carrying out order processes, executing payment and invoicing procedures, communicating with the user, offering products and services, maintaining customer relations, providing after-sales support, evaluating requests and complaints, detecting and preventing systemic issues, analysing and improving business processes, fulfilling obligations arising from legislation, responding to requests from authorised institutions, fulfilling data retention obligations, and, where explicit consent exists, carrying out marketing and satisfaction analysis communication activities.

2.3. Information on Personal Data Processed Through Cookies

When you visit our website, browser information, IP address, connection information and data relating to your use of the site may be obtained through cookies sent to your device. This data is processed to ensure the proper functioning of the site, facilitate navigation between pages, improve user experience, remember your preferences and, with your consent, to analyse site performance and adapt content and advertisements to your interests.

For detailed information, please review the Information Text on Cookies.

3. To Whom and for What Purposes the Personal Data Processed by the Company May Be Transferred

Personal data processed by the Company may be transferred to authorised persons, institutions and organisations within the scope of legal obligations.

For the purpose of fulfilling orders and executing delivery processes, relevant data may be shared with courier companies.

For the purpose of offering and developing products and services, managing customer relations and executing business processes, data may be shared with service providers and business partners.

Furthermore, when necessary, data may be shared with suppliers, business partners and payment institutions in compliance with the legislation within the scope of executing payment processes, carrying out marketing activities and studies aimed at user satisfaction.

4. Method and Legal Ground for Collecting Personal Data

Your personal data is obtained through automatic or partially automatic methods or physical means via electronic channels such as the website, call centre and e-mail. This data is processed based on the legal grounds of being expressly provided for by law, being directly related to the conclusion and performance of a contract, fulfilling legal obligations, and being necessary for data processing in line with the Company’s legitimate interests.

5. Your Rights Regarding Your Personal Data

Users have the right to learn whether their personal data is processed, to request information regarding the processing, to learn the purpose of processing and whether data is used in accordance with its purpose, to know the third parties to whom data is transferred, to request rectification of incomplete or inaccurate data, to request erasure or destruction of data when the conditions are met, to request notification of such operations to third parties, to object to unfavourable consequences arising from analysis by automatic systems, and to claim compensation for damages arising from unlawful processing of personal data.

You may submit your requests regarding these rights in writing to Fevziçakmak Mahallesi, 10570. Sokak, No: 12, Karatay Konya together with documents verifying your identity, or you may contact us via your registered e-mail address.

We submit for your information.