PRIVACY AND SECURITY

PRIVACY AND SECURITY

All services provided in our store and all content registered on the website woodsaka.com belong to Woodsaka Foreign Trade and Industry Ltd. Co. and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner personal data are collected and how such data are protected.

By filling out membership forms or various forms and surveys on our store, certain personal information of members (such as name and surname, company information, telephone number, address, or email address) is collected by our store as required by the nature of the business.

Our company may occasionally send campaign information, information about new products, and promotional offers to its customers and members. Our members may choose whether or not to receive such information at the time of membership, and they may later change this preference in the account information section after logging in, or by using the link provided in the notification message sent to them.

Personal information transmitted electronically to our store by our members during the approval process carried out via our store or via email shall not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” concluded with our members.

In order to identify system-related issues and to resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.

Our company may use the requested information itself or through parties it cooperates with for direct marketing purposes, even outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions carried out through our store may be used by our company and its cooperating parties, even outside the purposes and scope determined by the Membership Agreement, for various statistical evaluations, database creation, and market research, provided that the identity of our members is not disclosed.

Our company undertakes to keep confidential information strictly private and confidential, to regard this as an obligation of confidentiality, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, to prevent the confidential information, in whole or in part, from entering the public domain or being used without authorization or disclosed to third parties.

CREDIT CARD SECURITY

Our company gives priority to the security of credit card holders who shop on our websites. Your credit card information is never stored in our systems.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure website. One of these is the key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in line with the instructions you provide. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification, independently of our shopping sites. If the usability of the card is approved, shopping continues. Since no information related to the card can be viewed or recorded by us, it is prevented that third parties obtain such information under any circumstances.

The reliability of payment, invoice, and delivery address information for orders placed online using a credit card is audited by our company against credit card fraud. Therefore, for customers who place an order from our shopping sites for the first time, the accuracy of financial and address/telephone information must first be confirmed in order for the order to reach the supply and delivery stage. For the verification of this information, the credit card holder customer or the relevant bank may be contacted if necessary.

Only you can access and change all information you provide during membership. As long as you keep your membership login information secure, it is not possible for others to access or change your information. For this purpose, all membership transactions are carried out within a 128-bit SSL security area. This system is an international encryption standard that cannot be breached.

Internet shopping sites that have a hotline or customer service service and clearly state their address and telephone information are more preferred today. In this way, you can obtain detailed information on all matters that concern you and gain more reliable information about the trustworthiness of the company providing online shopping services.

Note: We recommend paying attention to the presence of the company’s clear address and telephone number on internet shopping sites. If you are going to shop, please note all telephone and address information of the store from which you purchase the product before making your purchase. If you do not trust it, confirm it by calling before shopping. On all of our online shopping sites, all information about our company and the company’s location is stated.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send to us via the mail-order method are stored by our company in accordance with the principle of confidentiality. These information are kept for 60 days against possible objections to withdrawals from the credit card that may arise with the bank, and are destroyed thereafter. In the event that any amount other than the amount specified in the mail-order form approved by you and sent to us in return for the price of the products you ordered is charged to your card, you may naturally object to the bank and prevent the payment of this amount, and therefore this does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within its website. Our company bears no responsibility for the privacy practices or contents of the websites accessed via these links. Advertisements published on our website are distributed to our users through our advertising partner organizations. The Privacy Policy Principles set forth in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These cases are limited to the following:
Compliance with obligations imposed by laws, decrees having the force of law, regulations, and other legal rules issued by authorized legal authorities and currently in force.
Fulfilling and implementing the requirements of the “Membership Agreement” and other agreements concluded between our store and users.
Providing information requested by authorized administrative or judicial authorities for the purpose of conducting an investigation or inquiry carried out in accordance with due procedure.
Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In emails you send to our store’s Customer Services regarding any of your orders, please never write your credit card number or passwords. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in main memory. Technical communication files facilitate the use of the internet by storing status and preferences about the site.

Technical communication files help obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times the site is visited, and how long users stay on the site, and assist in dynamically generating advertisements and content for users from specially designed user pages. Technical communication files are not designed to retrieve data or any other personal information from main memory or your email. Most browsers are designed to accept technical communication files by default; however, users may change their settings to prevent technical communication files from being received or to receive a warning when such files are sent.

Our company may amend the provisions of this “Privacy Policy” at any time by publishing them on the website, sending electronic mail to users, or publishing them on the site. If the provisions of the Privacy Policy are amended, they shall enter into force on the date of publication.

For any questions or suggestions regarding our privacy policy, you may send an email to [email protected]. You may also contact our company using the contact information below.

COMPANY
NAME / TITLE: Woodsaka Foreign Trade and Industry Ltd. Co.
ADDRESS: Fevziçakmak Neighborhood, 10570th Street, No: 12, Karatay, Konya.
EMAIL: [email protected]
TEL: +90 332 249 0409